TemplateSources SOPs
Standard operating procedures that teams can follow.
Start from complete SOP examples—not blank outlines. Choose a process, copy a proven structure, and personalize the steps for your team.
Process documentation
Find the right SOP category
Start from filled-in procedures for the searches teams actually make: SOP templates, employee onboarding, customer service, and incident response—ready to adapt to your tools and owners.
sop template
SOP Templates
Free standard operating procedure templates with purpose, scope, roles, numbered steps, and revision history. Copy a complete SOP and adapt it to your team.
employee onboarding sop
Employee Onboarding SOPs
Employee onboarding SOP examples for first-week checklists, remote hires, and role-ready ramp plans your HR or ops team can personalize.
customer service sop
Customer Service SOPs
Customer service SOP examples for complaint handling, refunds, and support escalations. Clear steps support teams can copy and customize.
incident response sop
Incident Response SOPs
Incident response SOP examples for security events and service outages, with triage steps, escalation paths, and post-incident review prompts.
Ready-to-adapt procedures
Featured SOP examples
Complete examples with purpose, roles, numbered steps, and quality checks. Open any category for the full set.
Basic SOP Template
A complete basic SOP structure you can copy for any linear process that needs clear ownership and steps.
Checklist SOP Example
A checklist SOP format for recurring tasks where every item must be confirmed complete.
New Hire First-Week Onboarding SOP
A first-week onboarding SOP that gets new hires set up, introduced, and productive with clear owners.
Customer Complaint Handling SOP
A complaint-handling SOP with acknowledgment SLAs, investigation steps, and escalation rules.
Security Incident Response SOP
A security incident playbook from detection through containment, communication, and review.
Need help writing the first draft?
Read a how-to guide, then personalize an example into a procedure your team can follow.